Reference

How pu22 Handles Your Personal Information

This Privacy Policy sets out exactly what data pu22 collects when you create an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby. Access to our platform and the protections described here depend on your local law and eligible region.

Account data collected at registrationbKash, Nagad, Rocket transaction recordsCookie and device dataYour right to access or delete dataHow to contact us about privacy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at pu22 is built around the everyday flows Bangladesh players actually use — mobile wallet deposits, OTP-based logins and account wallet checks. Each of these touchpoints is protected, and the details below explain what that means in practice.

Account Security and Login

Every login triggers an OTP sent to your registered phone number. This means access to your account — and the data inside it — requires your device at the point of entry.

Payment Data and Wallets

When you deposit via bKash, Nagad or Rocket, we store only the reference number and amount. Full wallet credentials are never held on our side — those stay with your payment app.

Cookies and Session Data

We use session cookies to keep you logged in and to remember your lobby preferences. You can clear these through your browser or device settings at any point without losing your account.

Data Retention and Deletion

Account data is kept for as long as your account is active and for a further period as required under applicable law. Once a verified deletion request is processed, personal data is removed from live systems.

What We Collect and Why We Collect It

pu22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the payment method you choose — whether that is bKash, Nagad or Rocket. Each deposit or withdrawal transaction generates a record that includes a reference number, the wallet used and the timestamp.

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We hold this to process your request, verify your identity and keep your account wallet accurate. If you contact our support team, the conversation log is also retained so we can follow up properly. Beyond account data, we collect standard device and browser signals — your
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IP address, the type of device you are using, and session cookies — to keep the platform running smoothly and to detect unusual login attempts. We do not sell your personal data to third parties. Any data sharing with payment processors like bKash, Nagad or Rocket
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is limited to what those rails need to complete your transaction. You can ask us to correct or delete your data at any time by writing to our support channel. Whether specific rights apply to you depends on the laws of your jurisdiction and whether you
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are in an eligible region for our service.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review what data we hold, request a correction, or ask us to remove your account information, our support team is the right starting point. You can reach us through live chat inside the pu22 lobby, by email, or through the in-app help form on mobile. We aim to respond to privacy-related requests within a reasonable period, and we will confirm receipt as soon as your message arrives.

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Live Chat Support

Open the pu22 lobby on any device, tap the chat icon and ask the support agent to log a privacy request. Your message is recorded and tracked.

Email Request

Send your full name, registered phone number and the specific data action you need to our support email address. We will confirm within one business day.

In-App Help Form

On the mobile version of pu22, go to Account, then Help, and select the Privacy Request option. Fill in the form and submit — no separate login needed.

Common Questions About Your Privacy at pu22

These are the questions we hear most often from people in Bangladesh who want to understand how their data is handled when they use pu22. Each answer reflects how the platform actually works, not a generic legal summary.

We collect your name, phone number, email address and the payment method you register with — such as bKash or Nagad. No more than what is needed to run your account.

We store the transaction reference and amount for each deposit or withdrawal. Your full wallet number or PIN is never retained on our platform — those stay inside your payment app.

Yes. Send a request through live chat or email with your registered phone number, and we will provide a summary of the personal data attached to your account. Availability depends on your eligible region.

Contact support via live chat, the in-app help form or email and submit a deletion request. After identity verification, we remove personal data from live systems within the period required by applicable law.

We share data only with payment processors — bKash, Nagad, Rocket — and only the minimum needed to complete a transaction. We do not sell personal data to advertisers or unrelated third parties.

Inactive account data is retained for the period required under applicable law. Once that period passes or you submit a verified deletion request, your personal information is removed from active systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoCricket WicketBets AccountRegister

How pu22 Handles Your Personal Information

How We Protect and Manage Your Information

Account Security and Login

Payment Data and Wallets

Cookies and Session Data

Data Retention and Deletion

How to Reach Us About Your Privacy

Live Chat Support

Email Request

In-App Help Form

Common Questions About Your Privacy at pu22

01 What personal data does pu22 collect when I register?

02 Is my bKash or Nagad wallet number stored by pu22?

03 Can I request a copy of the data pu22 holds about me?

04 How do I ask pu22 to delete my account and personal data?

05 Does pu22 share my data with third parties?

06 What happens to my data if I stop using pu22?

Privacy Policy

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